General information

All you must know about your booking

Booking and Payment Terms

With our booking and payment terms you enjoy the following Advantages:

 

  •  A price guarantee for up to 2 years: We now fix prices of our Reka holiday resorts in Switzerland and Golfo del Sole for up to 2 years in advance. Thanks to this price guarantee you can comfortably plan your holidays well in advance and be sure to pay no more for your holiday flat than when you booked.  
  • Processing fee waiver: From now on if you pay the total amount directly by credit card, Reka-Card or voucher when making the booking, we waiver the processing fee of CHF 50.–.
  • Higher availability : A down-payment must now be made not later than 30 days after the contract has been sent. In the event of a cancellation this payment will not be refunded. The great advantage of this system is that, from now on, we have fewer cancellations and there is a substantial increase in availability.

 

Services for family holidays in Switzerland

Accommodation categories

 

Reka Holidays’ holiday homes are labelled with 1 to 4 stars in compliance with Swiss Tourism Association (STV) requirements.


  Flat with simple, practical furnishings
Flat with good furnishings for average requirements
Flat with comfortable furnishings (incl. all Reka Holiday Villages)
Flat with modern furnishings in mint condition to meet demanding requirements

The Reka holiday home surface area stipulated includes the total area, including bathroom, WC, kitchen but not incl. balcony or seating area.


Linen

Bed and kitchen linen is provided for Reka guests on arrival. They bring their own bathtowels.  You now have the possibility to order attractive extra services in advance in Reka Holiday Villages and selected Reka holiday resorts (e.g. duvet covers and pillow cases, towel sets).


Cots

Beds for children under 2 are not counted in the number of beds quoted as available and as a rule are included in the rental price  .

Rental service for baby articles

In all Reka Holiday Villages and selected Reka holiday flats, baby articles such as high chairs, baby carriers, buggies, etc., are rented free of charge. See reka.ch/mietservice for further details.


Quality flats

In each detailed flat description in this catalogue obvious features such as kitchen equipment with crockery and fridge or central heating are not mentioned. However, when available, equipment such as dishwasher, telephone, television, wifi, etc., are mentioned. All holiday flats in this catalogue have a radio and a coffee machine.


Handicapped accessible flats

Wheelchair accessible accommodation is always bookable up to two or three months prior to their arrival date for Reka holiday customers with wheelchairs, before being made available to the general public.

 

Service for family holidays abroad

Holiday flat categories
The Reka’s holiday flats and houses are graded by a 1- to 4-star system (Reka Stars).

  Flat with simple, practical furnishings
Flat with good furnishings for average requirements
Flat with comfortable furnishings 
Flat with modern furnishings in mint condition to meet demanding requirements

The Reka holiday home surface area stipulated includes the total area, including bathroom, WC, kitchen but not incl. balcony or seating area.

Linen
Bed, bathroom and kitchen linen is not provided on arrival in all holidays flats. (See remarks on extra charges on the reka.ch website). Please order linen directly upon booking, if provided. 


Cots

Beds for children are not usually counted in the number of beds quoted as available and are not always included in the rental price. On booking, please inform us if you need a cot. Remark for bunkbeds: top bunks are not suitable for children under 6 or over 12.
king, if provided.

Arrival by bus
Our partner offers you the possibility of reaching your holiday destination in a relaxed way by bus. Please make your prior booking directly with the partner who will also send you the confirmation/invoice and your travel documents: 
Golfo del Sole and Tuscany: Arrival with Gössi Carreisen. Outward journey on Friday nights, return all day Saturdays. Info and booking via goessi-carreisen.ch or tel. +41 41 340 30 55.
Spain (Giverola Resort): Arrival with Giverola-Express. Info and package price upon request on ferien@reka.ch or tel. +41 31 329 66 99.

Arrival by ferry in Elba, Sardinia and Corsica

Please book your ferry yourself. We recommend  the Cruise & Ferry Center, ferrycenter.ch, tel. +41 56 675 75 90, or direct booking with corsica-ferries.it, moby.it or navitirreno.it or at your local  BLS travel centre.


Arrival by plane

You can also reach many of the Reka’s holiday destinations by plane. Check airline companies‘ websites directly such as swiss.com and easyjet.com or flight portals such as e.g. skyscanner.ch or swoodoo.ch. Try belpmoos-reisen.ch for flights from Bern. Flights are booked individually as the Reka does not offer flight bookings.


Important Notice

In low and after season services are partially reduced in holiday resorts.

Identitätskarte / Reisepass

For travel to Germany, Austria, Croatia, Italy, France and Spain, Swiss citizens need a valid ID card or a passport. Further information on www.eda.admin.ch.